The ITT Institute of Design hosted a conference on Design Research. The conference touched the broader aspect of design research, and how it’s changing the way corporations seek new ways to innovate. You can check the videos of most presentations from the ITT website.
Shelley Evenson, from Carnegie Mellon, gave a talk on new ways of designing for service. The presentation focused on service design methods, and how they were derived from other areas such as interaction design, business process and participatory research
