Designing services podcast

Carnegie Mellon School of Design has been doing a great job in pushing the boundaries of service design. Over the last two years, the school hosted the Emergence Conference, which brought together top professionals in the service design arena.

Business Week interviews Dan Boyarksi, head of Carnegie Mellon School of Design, who talks about why service design is becoming an emergent practice and the role designers have in helping companies to innovate.

you can download the podcast here