Derrick Story interviewed the authors of ‘Subject to change’, recently published by the Adptative Path crew. If you don’t have time to read the book, you can get a sneak preview by listing to the interview’s podcast.
The book talks about how products and services need to be designed through empathic understanding of the user, and how thriving products and services are not stand alone propositions. Successful products and services are build around supportive ecosystems that provide the right environment, staff behaviour, tone of voice, etc.
via Adpative Path
May 27, 2008 at 7:57 pm |
[...] Path’s Subject to Change: wacth the movie, read the book I’ve recently posted a post about a new book published by Adaptive Path’s folks called Subject to Change. For those who [...]